Clear information about your service
Our policy pages bring together information about your account, connectivity, equipment, responsible use and support. Each page has a linked table of contents to help you reach the section you need.
Explore the policies
- Terms & Conditions — accounts, payments, equipment and service terms.
- Acceptable Use Policy — lawful and secure network use.
- Privacy Policy — registration, technical records and support information.
- Fair Usage Policy — package conditions and shared connectivity.
- Refund Policy — eligibility, exclusions and service credits.
- Abuse Reporting — how to report suspected misuse.
Questions about your account?
Contact info@kadenetworks.com or call 0181820518. Your selected package and any applicable written service agreement remain relevant to your connection.
