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Fraud Awareness

Protect your account, money and premises from scams.

Protect yourself

Never share your password, mobile money PIN or verification codes with someone claiming to represent Kade Networks.

Verify payment instructions and staff identity directly with Kade before paying or granting access to your premises.

Warning signs

  • Someone asks for your PIN, password or a verification code
  • You are pressured to pay immediately or to a number you do not recognise
  • A visitor says they are from Kade but cannot be confirmed by our team
  • A message contains a link you were not expecting

Report a suspicious request

Report suspicious requests to support@kadenetworks.com or call 0181820518.

Contact our team

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Talk to the Kade team

Tell us what you need and we will confirm the options for your location.

Send an enquiry 0181820518 WhatsApp

Everything customers ask.

Quick answers about Kade Networks internet, installation, payments and support.

How fast can I get connected?

After we confirm coverage and your installation requirements, our team will arrange the next available connection date.

Which areas does Kade Networks cover?

Coverage depends on your exact location. Share your area, estate or nearest landmark and we will confirm availability.

Is installation free?

Installation arrangements depend on the selected package and your location. Contact our team to confirm the applicable installation terms.

Do you provide a free WiFi router?

Some packages include a router. Our team will confirm the equipment included with your selected package before installation.

What internet packages are available?

Visit our packages section to compare Basic Connect, Bronze Unlimited, Standard Unlimited, Executive Unlimited and Business Max.

What happens during network downtime?

Our technical team investigates reported service interruptions and provides support updates. Contact support with your account and location details.

Can I upgrade my package anytime?

Yes. Contact Kade Networks to discuss the available package options and confirm the effective date for your upgrade.

Do you offer 24/7 customer support?

Yes. Support is available 24/7 for connection and service issues.

How do I earn loyalty points and vouchers?

Eligible Kade customers can earn loyalty points and rewards. Contact our team for the current programme terms and available benefits.

Can I use Kade Networks for my business or school?

Yes. We provide internet and technology solutions for businesses, schools and other organisations. Ask our team about Business Max and ICT services.

Do you offer fiber internet?

Where fiber coverage is available, our team can advise on the suitable connection and installation requirements for your premises.

How do I pay for my internet?

Contact Kade Networks for the approved payment options and your account payment instructions.

Kade Networks

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Tell us what you need. We’ll help you find the right connection for your home or business.

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