How to check for an outage or a connection issue.
Live network status is not available on this page. Contact support@kadenetworks.com or call 0181820518 to check an outage or connection issue.
To help us check quickly, include:
Tell us what you need and we will confirm the options for your location.
Quick answers about Kade Networks internet, installation, payments and support.
After we confirm coverage and your installation requirements, our team will arrange the next available connection date.
Coverage depends on your exact location. Share your area, estate or nearest landmark and we will confirm availability.
Installation arrangements depend on the selected package and your location. Contact our team to confirm the applicable installation terms.
Some packages include a router. Our team will confirm the equipment included with your selected package before installation.
Visit our packages section to compare Basic Connect, Bronze Unlimited, Standard Unlimited, Executive Unlimited and Business Max.
Our technical team investigates reported service interruptions and provides support updates. Contact support with your account and location details.
Yes. Contact Kade Networks to discuss the available package options and confirm the effective date for your upgrade.
Yes. Support is available 24/7 for connection and service issues.
Eligible Kade customers can earn loyalty points and rewards. Contact our team for the current programme terms and available benefits.
Yes. We provide internet and technology solutions for businesses, schools and other organisations. Ask our team about Business Max and ICT services.
Where fiber coverage is available, our team can advise on the suitable connection and installation requirements for your premises.
Contact Kade Networks for the approved payment options and your account payment instructions.
